Ever since the Northern California AAA agents voted to join Local 665, AAA has been gradually eliminating positions and shifting the work to a call center in Utah. In addition t the branch closures, AAA has pushed for an unreasonable 30 percent compensation reduction during negotiations, stopped all hiring in the bargaining unit and targeted union supporters. AAA’s anti-union activity has even led the National Labor Relations Board to find merit in over a dozen unfair labor practices filed against the organization.
“These workers chose to organize with us because AAA is outsourcing high-paying, middle-class careers into churn-and-burn, low-paying, high-turnover telemarketing jobs,” said Tony Delorio, Local 665 Secretary-Treasurer. “AAA needs to stop acting like a hedge fund and start acting like a membership association. Do right by the people who service your members, sit down and negotiate a contract.”
